Description
KEY RESPONSIBILITIES
- Builder and Community Relationship Coordination
- Maintain proactive, professional communication with existing and prospective builders, including maintaining a database of key relationships, responding to inquiries, and scheduling meetings and events.
- Support builder relations by assisting as a liaison between the development team and external builders, homeowners, trades, vendors of sponsorship opportunities and events.
- Coordinate builder and site partner meetings, including agendas, minutes, follow-ups, and tracking of key commitments or action items.
- Collaborate with marketing on content related to builder audiences, such as project one-pagers, website copy, social media posts, and newsletters.
- Assist with planning and executing builder events (project launches, site tours, appreciation events, conference participation), including logistics, invitations, registrations, and onsite coordination.
- Coordinate relationships with venues and third-party suppliers for events, including quotes, bookings, contracts, and on-site requirements.
- Track and report key metrics such as engagement statistics, event attendance, follow-up actions, and builder feedback to help refine communication and outreach strategies.
- Maintain accurate CRM records and contact lists for builders, and other strategic partners, ensuring data integrity and timely updates.
- Lot and Community Coordination
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- Maintain an accurate lot-inventory by stage and phase (status, taken/available, conditional, closed) and share updated reports with internal teams and builder partners.
- Coordinate lot releases: distribute release packages, manage priority lists, track reservations and purchase agreements, and ensure all required builder documentation is received.
- Prepare and manage related documentation (offer packages, amendments, correspondence, sign‑offs), ensuring consistency with master development agreements and municipal conditions.
- Schedule and Construction Coordination
- Track key land‑development milestones (servicing completion, subdivision registration, CCC/FAC timelines, grading completion, possession readiness) and communicate these to builders.
- Coordinate with project managers, engineers, and site superintendents to confirm site readiness (access, utilities, rough grading, surveys) before releasing lots for construction.
- Monitor builder construction activity against agreed timelines and subdivision/architectural controls, raising delays or non‑compliance for internal review and follow‑up.
- Compliance, standards, and municipal interface
- Help ensure builders understand and follow municipal subdivision conditions, utility corridor rules, and site safety expectations established under Alberta legislation and local bylaws.
- Track CCC/ FAC status for each phase and coordinate communication between builders, the developer, and homeowners on related work.
- Compile data for quarterly reports on project status, lot-inventories.
- Coordinate routine audits of contracts and insurance certificates maintaining developer liability protection.
- Administration, communication, reporting, and internal support
- Prepare regular internal reports on builder performance, absorption (lot sales), construction starts, and possession timing to support forecasting and cash‑flow planning.
- Coordinate and document builder meetings, distributing minutes, action items, and follow‑ups to keep all stakeholders aligned.
- Provide administrative and coordination support to the development/project managers (file management, tracking change items affecting builders, updating marketing/sales materials for communities).
- Organize and maintain critical files for projects, including subdivision plans, engineering drawings, permit applications, and construction contracts.
QUALIFICATIONS AND SKILLS
- Post-secondary education in business, finance, marketing, communications, or a related field, preferably with exposure to real estate or construction.
- Experience in client service, real estate development, construction liaison, or event/marketing coordination.
- Strong written and verbal communication skills to translate technical or financial information into clear and builder-friendly messaging.
- Solid organizational and project coordination skills, with the ability to manage multiple stakeholder and event-related priorities and deadlines.
- Proficiency with office productivity and CRM tools (e.g., spreadsheets, presentation software, email marketing platforms, contact databases).
- Collaborative mindset and professionalism when working with internal development, construction, finance, and marketing teams as well as external builders and community stakeholders.
REPORTING AND WORK ENVIRONMENT
- Reports to the Vice President - Land Development – Communities and works closely with other development team members, finance, construction/project management, and marketing teams.
- Works primarily in an office environment with periodic site visits and occasional early-morning, evening, or weekend hours during key stakeholder events.